soapbox manners

It is a funny thing when the thing that can offend the most is a simple thing such as manners, or lack there of.
I have been living in this country for over 5 years and have traveled to over 10 other countries and lived in Canada, Germany, UK and The Netherlands, and I have yet to come across a people who are more rude and belligerent than here. Just yesterday I was in a shop in Delft and was standing in line to try on some clothes and another person came along and actually walked in front of me and said in Dutch "so! I was standing in line" the fucking bitch!! I said "yeah so was I what do you think?" But instead of pushing her aside or making a huge fuss and being just as big of a bitch I let her do it.. Why I asked myself again and again. I did berate her from the other side of the curtain for sometime to hope she got the point.. but why would someone do this anyways? I don't always allow people to walk over me, and sometimes I am really horrible back... But what makes so many people so fucking RUDE here????!!! This is not the first time something equally as annoying and stupid has happened here, nor I am sure will it be the last.

I was raised in a country and by a family where manners seem the norm, and perhaps it is silly to be so but I appreciate it when people say "I sorry" or "excuse me" and mean it. Did you know there is no Dutch word for "excuse me". They will say "pardon" when they need to get past you (sometimes) and might even say "sorry" when they want something from you (directions) but I have yet to experience real politeness. Is that not strange to you?

It is not just in everyday situations like shopping, supermarkets and public transportation, but it puzzles me so much. Sorry, I am standing on a bit of a soapbox right now and have been bitching about things like this for the 5+ years that I have been living here (all my expat friends and poor Dutch friends alike) and of course to no avail. And what kills me is that every person I know including the Dutchies hate it!!! And yet nothing changes, sometimes I think people are getting worse as well.